Tuesday, November 15, 2011
Usability mistakes
Facebook.com doesn't have a bad layout, it's very easy to use once you know what you're doing. But for someone new to Facebook, it can be very confusing. One thing Facebook does wrong is that it constantly changes its layout. As soon as people have gotten used to the new layout, the web designers feel like it's a good idea to change it again. Maybe by moving the location of the "logout" button or putting videos and photos on the same page. At first the designers might think that the changes make the website easier to use, but that's probably only because they are the ones who came up with these ideas. Whenever the layout changes, nobody knows where everything is. It's one of those websites where, unless you've been on Facebook for a while, you're not going to understand what everything means.
There are advertisements on the right side of the screen that are often false, or just plain strange; and on the right side of the screen you'll see applications, pages and groups. Facebook, as of late, has blurred the line between group pages, and regular pages. Those two types of pages pretty much do the same thing. Anyone a part of a group gets the group status updates, and anyone who liked a page will get the page's status updates. Having two types of pages that do the same thing is confusing because there can be a group for a certain topic, and a page for that same topic and people will just join both. That's a very pointless feature.
Overall, Facebook's biggest flaw in it's usability is how its navigation is constantly changed.
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